Ottawa Partners with Cohere to Enhance AI in Public Services

The federal government of Canada has entered into a partnership with the Canadian artificial intelligence company Cohere to explore the potential of AI in improving public service operations. This agreement aims to identify specific areas where artificial intelligence can be leveraged to enhance efficiency and effectiveness across various government functions.

Focus on AI Implementation and Commercial Growth

In addition to enhancing public services, the agreement includes plans to bolster Canada’s capacity to use and export artificial intelligence technologies. While the official announcement provided limited details on the exact initiatives that Cohere will undertake, it marks a significant step toward integrating AI into government operations. This initiative aligns with one of Prime Minister Mark Carney‘s commitments during his election campaign, emphasizing the importance of technological advancement in public administration.

A statement from a spokesperson for Artificial Intelligence Minister Evan Solomon clarified that the memorandum of understanding does not involve any financial transactions at this stage. This indicates that the current focus is on collaborative efforts to assess and implement AI technologies rather than financial investments.

Potential Benefits of AI in Public Service

Using artificial intelligence to streamline processes has the potential to significantly improve service delivery in various sectors. Automated systems could handle routine inquiries, allowing human resources to focus on more complex issues. This could lead to faster response times and improved public satisfaction.

The announcement comes as governments worldwide are increasingly recognizing the transformative potential of AI. By collaborating with a domestic company like Cohere, Canada aims to not only modernize its public services but also establish itself as a competitive player in the global AI market.

This report was first published on August 19, 2025, by The Canadian Press and reflects ongoing developments in the intersection of technology and public service. As the partnership progresses, further details will likely emerge regarding specific applications and projects initiated under this agreement.