Health
HearingLife Expands Services for Canadians Facing Hearing Loss

HearingLife is addressing the growing issue of hearing loss among Canadians by offering a comprehensive range of care services tailored to individuals experiencing auditory challenges. Research indicates that nearly two in three Canadians aged 40 to 79 will encounter some form of hearing loss in their lives. This gradual decline often goes unnoticed by those affected, with family and friends frequently being the first to recognize the signs.
The organization provides a holistic approach to hearing treatment, involving not only the patients but also their support systems. “With HearingLife you’re not just purchasing a product—you’re getting an entire service plan and follow-up care to ensure you’re getting the most out of your hearing,” said Katie Koebel, an audiologist and senior manager at HearingLife.
HearingLife operates 350 clinics across Canada, including 14 locations in the Thompson-Okanagan region, making it the largest hearing aid provider in the country. The clinics offer a full suite of audiological services, such as hearing assessments, custom hearing protection, wax removal, and industrial testing, all aimed at improving patients’ quality of life.
Untreated hearing loss can lead to significant mental and emotional challenges. Individuals may avoid social situations due to difficulties in following conversations, leading to increased feelings of anxiety, social withdrawal, and low self-esteem. Research shows that Canadians who neglect their hearing loss are more likely to report higher levels of psychological distress compared to those who utilize hearing aids or other supportive tools.
“Communication is a two-way street, and if there’s a barrier on either side, it affects everyone in that communication relationship,” Koebel explained. By focusing on both patients and their loved ones, HearingLife aims to restore the joy of social interaction that many individuals may have lost.
Personalized Care for Enhanced Listening Experiences
HearingLife adopts a personalized approach, ensuring that treatments are tailored to each individual’s unique listening needs and lifestyle. Clinicians take the time to understand patients’ specific situations, employing real-ear measurements to confirm that hearing devices are appropriately calibrated. This process involves placing a small microphone in the ear canal to measure the sound delivered by the hearing aid.
In addition to fitting hearing aids, the care team recommends assistive listening devices, such as amplified telephones or TV adapters, to enhance the listening experience. Regular follow-up care and adjustments ensure that patients receive ongoing support throughout their hearing journey.
“We want to make sure that we’re tailoring the experience to the person in front of us,” Koebel emphasized. “The best way to do that is for us to really listen, so we can get those answers for clients and their loved ones.”
Flexible Payment Options for Accessible Care
HearingLife also offers flexible payment plans to make their services more accessible. Their “Hear Now, Pay Later” plan allows patients to make smaller monthly payments, eliminating the burden of upfront costs. With interest rates starting at 0% and no hidden fees, this initiative aims to ensure that individuals can receive timely care without compromising the quality of their hearing aids.
“This is a simple way to move forward without having to delay care or compromise on the quality of your hearing aids,” Koebel added.
For more information about HearingLife and to explore services offered, visit their website at hearinglife.ca. HearingLife’s clinics in the Okanagan and Thompson region are dedicated to improving the hearing health of all Canadians, ensuring that no one misses out on the sounds that matter most.
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