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Peel Region Adjusts Services for Truth and Reconciliation Day

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On September 30, Peel Region will observe Truth and Reconciliation Day, a federal statutory holiday dedicated to honouring the lost children and survivors of residential schools. Established in 2021, this day is part of the Truth and Reconciliation Commission of Canada’s call to action, aimed at fostering awareness and reflection.

As part of this observance, various services in Peel Region will be closed. All healthy sexuality clinics will not operate on September 30. Residents are advised to check for updates on operating hours for other services as well. Adult day services at the five long-term care centres in Peel, including virtual services, will also be unavailable on this date, resuming regular operations on October 1.

Service Changes and Transportation Information

Early Years and Child Care Services, including the Child Care Subsidy, as well as housing services and Ontario Works, will be closed on Truth and Reconciliation Day. In contrast, TransHelp, the accessible transportation service, will operate from 06:00 to 13:00 on September 30. Individuals intending to use TransHelp on September 30 and October 1 must book their trips by 19:00 on September 29, as same-day trips will not be available.

The TransHelp office will remain closed on September 30, with feedback, application processing, and payment services resuming on October 1. Customers are encouraged to book their rides in advance, up to seven days prior, to ensure availability.

Public transit users should check online for any changes in holiday schedules. Notably, there will be no modifications to waste collection dates. Residents can verify their pick-up day or sign up for notifications regarding any updates.

Cultural Institutions and Community Services

On September 30, all community recycling centres in Peel will close, reopening the following day. The Peel Art Gallery, Museum and Archives (PAMA) will also be closed in observance of the holiday.

Peel Region encourages residents to reflect on the significance of Truth and Reconciliation Day while planning their activities and community engagement. By understanding the impact of residential schools, the community can contribute to a path of healing and reconciliation.

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