JetBlue Mint Rises as Top US Business Class Choice in 2025

Travelers flying internationally from the United States are increasingly recognizing JetBlue Airways as a formidable competitor in the business class market. According to the J.D. Power 2025 North America Airline Satisfaction Study, JetBlue’s Mint class has been ranked as the best first/business class cabin in the region. This accolade not only highlights the airline’s growing reputation but also positions it against major players like American Airlines, Delta Air Lines, and United Airlines, which dominate the long-haul business travel sector.

JetBlue is among six significant airlines in the U.S. offering long-range international business class services. While Hawaiian Airlines and Alaska Airlines provide competitive business class options, JetBlue’s Mint is unique in its aggressive rivalry with the three legacy carriers, particularly in transcontinental and transatlantic markets. JetBlue’s strategy emphasizes quality, as it strives to deliver a superior product in a crowded field.

Overview of JetBlue Mint Business Class

Mint class is JetBlue’s answer to the premium offerings from its competitors, such as American’s Flagship Business and Delta One. First introduced in 2013 on routes from New York-JFK to Los Angeles and San Francisco, Mint has expanded to cover a range of domestic and international flights. Currently, the airline operates 35 Airbus A321-200s equipped with original Mint seats based on the Thompson Vantage design. In 2021, JetBlue launched a second generation of Mint seats, known as Mint Suites, featured on Airbus A321neo and A321LR aircraft.

Despite being over ten years old, the original Mint seats offer noteworthy characteristics that set them apart. They include higher privacy partitions compared to many other seats in the same class and relatively large entertainment screens. The standout features are the four “throne seats” which provide direct aisle access, no seatmate, and a large counter area. Notably, these throne seats also come equipped with sliding privacy doors—an industry first when JetBlue introduced them in 2014.

Competitive Advantages of JetBlue Mint

In the transcontinental market, JetBlue faces stiff competition from Delta’s and United’s Boeing 757s, as well as American’s Airbus A321T aircraft. While United and Delta utilize the older Collins Aerospace Diamond seats, which lack the same level of privacy, JetBlue Mint’s design offers a significant edge. The Mint class retains a more modern layout, ensuring both comfort and privacy for its passengers.

With its second-generation Mint Suites, JetBlue has further enhanced the onboard experience. The Thompson VantageSOLO design provides a two-abreast layout with direct aisle access and privacy doors for all passengers. This new design improves the overall comfort and usability of the seat, allowing for better views out of the windows and increased storage options. The VantageSOLO has gained acclaim for being superior to the Collins Diamond seats used by Delta and United, while also rivaling the latest offerings from American Airlines.

JetBlue’s Mint class also extends its reach across the Atlantic, operating routes to cities such as London, Paris, and Amsterdam. Despite flying a narrow-body aircraft, JetBlue maintains competitive seating and service that can rival wide-body offerings from legacy carriers. The features of Mint, including excellent privacy, a long bed, and direct aisle access, make it a strong contender in the long-haul market.

The Mint Studio, a premium front-row product, is another highlight of JetBlue’s offering. It provides a larger screen and additional seating for companions, further enhancing the in-flight experience.

JetBlue’s catering services have also drawn praise, with many travelers considering its offerings the best among U.S. airlines. Passengers enjoy a diverse selection of fresh meals and beverages, including options for coffee lovers. The airline is also known for its friendly and attentive service, which adds to the overall positive experience, even amid recent cuts to staffing on transatlantic routes.

While JetBlue navigates its own financial challenges, including adjustments to its service model, the Mint experience remains highly regarded. Passengers can expect a consistent and enjoyable journey, making JetBlue Mint a strong choice for business travelers seeking comfort and quality in the U.S. aviation landscape.